Banner Behavioral Health Hospital
- Alcohol Abuse
- Drug Abuse
- Drug Addiction
- Intervention center
- Medical Detox
- Substance Abuse
5.0 15 days ago
I was here back in June of 2015 on the adolescents unit. It was an excellent experience for someone who is going through depression and experiencing self harming thoughts. The staff were comforting and able to communicate without getting patients riled up. A big thanks to Nurse Shawnalle and Jason for helping us to succeed and motivating us to overcome our obstacles. The rooms were as comfortable as they could get being in a hospital setting. Even the kids there with me were respectful and kind to other even if they were having a rough time. I was here twice in the same year (June and December) and was treated exactly the same as I was the first time I went in. Thank you Banner for moving me in the right direction.
4.0 2 months ago
This is an excellent facility. People are entitled to their opinions however. I am an employee. Half the hospital rooms are double occupancy and half are singles. Most people have a very positive experience here. Almost every employee working here is doing so for the proper reasons, a desire to help those in crisis.
5.0 2 months ago
I know someone that was here in the past and it's a very professional facility. Btw, Daisy Wilson is a spam/fake account that's review needs to be removed. This person has copied and pasted this same review on multiple behavioral health facilities. Obviously this person is against behavior health because you can find the same exact word for word review all over various facilities.
5.0 5 months ago
I checked myself in here for alcoholism, depression and addiction to benzodiazepines. I was prescribed them for acute symptoms resulting from being the victim of a violent crime... I have never been able to complete a stay at any hospital, until Banner. I've always been uncooperative at other places, because I can't stand being put in a dimly lit room that's cold, and color pictures all day. At Banner, once you get through processing (which can be unpleasant) you stay in a room that is sort of like a motel that sleeps two. There are hourly activities that you can participate in, and are encouraged to. Not only group talk, AA meetings, and the like - but, I'd picked up a pool cue and a guitar for the first time in 5 years in Banner. Nowhere else I've been has as much going on as this place. As someone who desires to get better, I can't recommend it enough. People must realize, though, that some people aren't ready to get better.
5.0 6 months ago
I just spent 7 days here bcuz of my debilitating anxiety. I have to say that 5 stars isn't enough for the care and expertise I received!!! My care started at Triage. TRIAGE, within 15 mins of arriving, I was being evaluated by a nurse and crisis counselor. They were very thorough and sensitive to my complaints. They were also very surprised that my psychiatrist told me, "there is nothing more I can do for you," because they said there are definitely more treatment options to exhaust to treat me. They asked if I wanted to be admitted, and I said, "Yes, anything I can do to help myself." They also informed me that a bed wasn't available until tomorrow, and explained that I would be assigned a recliner in a large room with other patients. I agreed because I was desperate for help. Approx 10 mins later, I was in the back, getting prepared to enter the Observation Unit. OBSERVATION UNIT. I spoke with a Psychiatrist, BHT (Behavioral Health Tech), an RN, and a Case Worker that explained every aspect of my care and admittance into the unit. I was allowed to shower, eat, walk around, use the restroom, watch TV, use the telephone whenever I wanted, receive medication that began my treatment. It was difficult to relax due to my anxiety diagnosis, but I was offered medications, ordered by the Psychiatrist, but they didn't work well. Approximately, 22 hours later, I was moved into the one of the 2 adult inpatient unit's (there is 1 child 13-17 age inpatient unit's too). INPATIENT UNIT. All the inpatient units offer patient's a 2-bed room to share. The days are very structured and begin with vitals at 7am. Then there is breakfast, medications, an appointment with the Psychiatrist, morning "communication meeting" with a BHT. Then a "group' meeting. Following that is some "recreational time," then lunch (good food options). After lunch, there is more "rec time," followed by the afternoon "group" meeting. Then there is more "rec time" followed by dinner. After that is more "rec time" followed by the evening "communication meeting." Then there is "rec time" until bedtime. It's a very structured program that aims to resolve all your psychiatric needs while there. Some of the "rec time" included swimming, playing shuffle board, giant Jenga, and pool. Many other options were available on days other than the ones I listed above. Seeing the same Psychiatrist and Case Worker every day, really helps to solidify your treatment plan. Everyone was working hard to make sure I had positive results from my medication AND the communication and group meetings were helpful. I am super happy with the care I received all the way through discharge. DISCHARGE. Prior to discharge, the case worker, Psychiatrist, and RN were all on the same page. Any questions I had were easily answered by all of them. The Case Worker made sure I had a Psychiatrist to follow up with (and I already did have one). She made sure she had all the info on the followup treatment I agreed to attend. She even made follow-up appts with my doctor, and Psychiatrist. To say I was impressed was an understatement. All of my belongings were returned to me, including the medication that I was using during my hospital stay because it was not available at their in hospital pharmacy. When I left, I drove myself home because I drove myself to the hospital for help, I felt relieved....I received EXCELLENT CARE that led to medication changes and wonderful follow-up appointments that will help me overcome any obstacle my severe anxiety throws at me!!! Thank you BANNER for hiring such professional, competent, patient, understanding, and compassionate staff to help me during my stay. There aren't enough kind, but honest, words I can say to describe my treatment. ****ALSO, the adult units also care for detox and withdrawal patients, and patients that just want drugs to make them sleep all day or barbiturates to help keep their "high." If any of those patients choose to write a review, it may not be accurate. The staff are very careful!!!!
5.0 7 months ago
It is a great new facility: Clean and excellent facility and services. All staffs are very kind and nice and of course professional. Doctors are very kind too. My son and we as parents are very pleased with this hospital.
5.0 8 months ago
My daughter was discharge. The staff treat my daughter very nice. They help her to get thru. I recommend this place. I was so satisfying with the service.
5.0 9 months ago
Just wanted to say that I don't regret Rating this hospital 5 stars because I had The best opportunity to recover with Their help. My sincere appreciation to Carole, For her dedication to help the patients. My respect for her, over 40 years of service That's call dedication. She is an angel... Everyone in the hospital have an important part of the recovery from each patient. !!!!!!!!!!!!!!! Thank you all. !!!!!!!!!!!! .
4.0 1 year ago
I was just discharged. And let me tell you Banner in Scottsdale was amazing. I would recommend it to anyone neeading behavioral help. But there was something that i disagreed with. But that had nothing to do with nurse and below. The unit i was in (Emaral) had some of the kindest staff. Always ready to help and hear you out. Your always surrounded by people who understand what your doing. I came out with a new purpose in life and new friends. Thanks to all the staff.
5.0 1 year ago
this is where I met this amost amazing girl in the world named kaylee
5.0 2 years ago
I was put in for Deppression and Suicidal thoughts and was placed in the adolescent unit (Pearl/Kochina). The staff really help you laugh through the struggles and most of the Registered Nurses/Techs were nice to everyone. The food was absolutely gourmet in my opinion. If I ever had to go back to a place like this I would definitely choose here, If you want help they will give it to you
5.0 2 years ago
I spent 10 days at Banner for severe Depression and suicidal thoughts. The other patients were warm and inviting and the staff catered to my needs. They always asked me if I needed anything, always made sure that I got my meds and that I felt safe and within ten days they had prescribed me with the perfect antidepressants and now I am doing much better.